Everyone wants to work in an environment in which they feel safe and supported, and in which the potential for conflict is understood and managed properly.
This course aims to enable all employees to make their contribution to establishing a workplace culture in which negative conflict becomes unacceptable without stifling the creative conflict of ideas that drives organisations forward.
Duration: 60 minutes.
Valid: Up to 1 year after purchase.
Assessment: Upon completion of the course, learners will complete an end of learning assessment consisting of 20 questions. 70% of the questions will need to be answered correctly in order to pass and receive a certificate.
Endorsement(s): Institute of Hospitality and BIIAB.
Accreditation: CPD awarding body.